IS THERE A FOOD AND BEVERAGE SERVICE AT VOLKSWAGEN ARENA?
In the performance venue and at the foyer, various food and beverage are sold at 21 points. Along side snacks being sold at the food stand in the entrance foyer, sliced pizza, cold sandwiches and salad alternatives can be found. The price of the food and beverage menu may differ according to the events.
CAN I BRING FOOD AND BEVERAGE TO VOLKSWAGEN ARENA?
You may not bring food and beverage to Volkswagen Arena but you may provide a various kind of food products from different food stations in the venue.
IS THERE A PLACE I CAN LEAVE MY BELONGINGS DURING THE CONCERT?
There is a cloakroom and lockers in the foyer of Volkswagen Arena. You can get the disposable cards for these lockers at the service point. We would like to remind you that we don't accept bags at the cloakroom.
WHERE DO I APPLY FOR LOST PROPERTY?
If you have lost or forgotten something you can apply to the Service Point located at the entrance foyer or send an email to email@example.com stating the name of the event, your contact details and information about the lost item.
CAN I BRING MY CAMERA?
We don't accept professional cameras and recording equipment.
WHICH ITEMS ARE PROHIBITED AT VOLKSWAGEN ARENA?
The following items have been prohibited for security reasons in Volkswagen Arena.
- Weapons and items which can be used as weapons.
- Items which may be harmful to people or property when thrown.
- Flammable and explosive substances, liquids, gases, lasers, sharp or pointed items.
- Illegal drugs, narcotics.
- All posters, banners, materials containing offensive and political messages.
- Without any consent from the management prior to the organization, documents, announcements, banners, posters, flags, poles and all items which may block the view of other audience members.
- All animals except service dogs.
- All other inappropriate and dangerous materials.
DOES VOLKSWAGEN ARENA HAVE A CAR PARK?
The visitors can use the paid car park of UNIQ Istanbul. Please click for detailed information.
WHERE CAN I SMOKE?
It is strictly forbidden to smoke at the closed venue. You may use the Smoking Area that you can reach through the entrance foyer or the Smoking Terrace at the premium foyer.
IS VOLKSWAGEN ARENA OPEN AT OTHER TIMES, EXCEPT DURING ACTIVITIES?
Volkswagen Arena is only open during activities.
IS VOLKSWAGEN ARENA DISABLED FRIENDLY?
The infrastructure of Volkswagen Arena enables our disabled guests to enjoy our activities comfortably. If our guests require special assistance they can inform us prior to the event by sending an e-mail to firstname.lastname@example.org and Volkswagen Arena team will be ready to assist them.
IS THERE A MEDICAL TEAM AT VOLKSWAGEN ARENA?
From the beginning of our events, during our events to right until the departure of our audience, a professional health staff is present.
IS THERE WIFI AT VOLKSWAGEN ARENA?
There is no WIFI service at Volkswagen Arena.
IS THERE AN ATM AT VOLKSWAGEN ARENA?
There are no ATM machines at Volkswagen Arena. You may use the ATM’s located at the UNIQ Istanbul. Please click for detailed information.
WHERE WILL I APPLY IF I WANT TO GIVE FEEDBACK ABOUT VOLKSWAGEN ARENA?
You may send all your opinions and suggestions via e-mail to email@example.com.